OK, what would you do?
I ordered a monitor from one of the very large electronics firms. It arrived, and sat around my place for a month unopened. I finally opened it, and to my surprise I found the invoice for the monitor, but the enclosed item was a new laptop worth four times as much. I checked my CC company and the merchant. The charge is for the lower priced monitor; no record of the laptop anywhere. Would you return the item as a sign of good faith and indicate the error, or keep the higher priced item, and say ‘serves them right. Now I have to go order another monitor.’ Besides no one will ever find out. Perhaps another consumer ended up with the reverse situation. But I’m figuring they already reported it and got THEIR money back.
Footnote: Would your finances (i.e., you make $25,000 a year versus $150,000 a year) make a difference in your decision?
Glenda
Raul
Yes I would, I am an honest person
Troy
Do the ethical thing. There is nothing wrong with being honest in this situation.
Michelle
I would personally report the rror and ask how I should go about shipping the laptop back to the company. I would also ask how I should go about getting the actual product I ordered. My income level would not chaneg my answer.
Arnold
I would write or call them and explain what happened and try to get a better deal on the nicer one. But somehow karma comes back to haunt you if you do nothing.
But then if I only made $25,…………
Caroline
Right and wrong is never a question of how much money you make. I think you know the answer to this question. The only question is… Are you are going to do what you know is the right thing to do? OR, Are you are going to do what you want and create a justification you can live with?
Alexander
I would take it back because I can’t be “bought” for that amount of money. What’s your price? Ideally, finances would have nothing to do with it. What a temptation!
Reginald
I had a similar experience. I bought a table/chair set and the checker scanned the chairs but not the table. I asked her to check the table and she got mean with me and said she knew her job. I did bring it to her attention, but got the free table. I would bring it to their attention and see if they have record of loss. If you have rationalized keeping it, just remember you know, and someone does know somewhere. My finances do not matter when it comes to honesty.
Clyde
Well would you be able to live with the guilt if you did not return it? I once bought some items from a store and 2 of something was stuck togther. Honest mistake I did not realize it neither did the cashier. I went back the next day to give them back the extra one and the lady at customer service looked at me like I was a idiot and asked me why I did not just keep it. I guess if I am ever in that situation again I would think twice about doing it because she was so rude. If your are a very honest person I would return it because you will feel horrible every time you use the laptop and it wont be worth it. If you can live with yourself with keeping it then just keep it.